Some patients with suspected sepsis were still not being identified or managed appropriately. Again thank you and i would recommend this hospital to all my family and friends. The trust have worked with us and have kept us informed of developments and changes. I'm so glad we've chosen Russells Hall as our hospital to give birth in. [Very happy with 'Staff attitude'] This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. This was particularly evident in the category of adult majors.
We did not speak to people as part of this follow up review. It is great to hear that you received excellent care and treatment in AMU and Ward A2. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. She was given a bed and was seen by a Consultant who she wishes to thank personally for their kindness and excellent bedside manner, they were amazing. One person we spoke with said, 'I have no complaints about this hospital. Report review titled Genuinely kind and helpful staff as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. The Acute Medicine Department has a number of middle grades, including deanery trainees and staff grade doctors. With his familys legacy gift, this vision will become a reality, said Peace. I then come down with a pneumonia on my chest.
No rating/under appeal/rating suspended Patient Experience Team. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Care records were not always written and managed in a way that kept patients safe. People could not always access services when they needed. Following streaming or triage in emergency departments (EDs), Specialists (e.g. Pensnett Road, Dudley, West Midlands, DY1 2HQ Our rating of safe was Inadequate overall. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. 2023 Russell Medical. Published this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Patient Experience Team. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. People we spoke to on the different wards and units were generally happy with the care, support, and treatment they received. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. AMU operates closely with ED and admits medical patients 24 hours a day, seven days a week.
Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine.
to Russells Hall Hospital Who has Care Opinion told about this story? You can register to join the FutureNHS Collaboration Platform workspacehere. Russells Hall Hospital / Accident and emergency
They really invested time in me and understanding me. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. The electronic tracking system did not allow for patients to be easily located within the department. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published DY1 2HQ, Posted via
This review has been completed in response to the trust confirming that they were now compliant with this standard. (Purple), High
Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. Visit https://www.careopinion.org.uk
Our mission is simple: Being the best because, we care. review titled Genuinely kind and helpful staff, review titled Poor communication at reception. At least one standard in this area was not being met when we inspected the service and, Find out more about our inspection reports. Outpatient services are also provided at the Corbett and Guest hospitals. There was still a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. About:
The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve.
Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! I wouldnt hesitate to re commended Russells Hall to give birth in.
Departments and services - Russells Hall Hospital - NHS Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. - we'll pass your stories to the people in health and social care who can make a difference. The senior led team will review you on a daily basis, including weekends and bank holidays. Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. AEC was well run and escalated patients that they couldnt manage. We are continuing to monitor progress against these.
The trust must review its capacity in phlebotomy clinics as this is seen as insufficient. There are a number of areas of good practice in the trust, which should be encouraged. The Russell Legacy Project will be located on the hospital campus in Alexander City. Patient Experience Team, review titled My visit to A & E after an accident. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! A stroke or minor stroke is treated as a medical emergency and what should happen is for an ambulance to be called to bring the patient directly to our Accident and Emergency Department.
WebFind a Physician or Specialty. The announced inspection took place between 26 and 27 March 2014, and unannounced inspection visits took place in the two weeks following this visit. This is not my first experience of this hospital not checking information relayed to them by 111. Have you experienced something like this, here or elsewhere? Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Between October and December 2010, 507 surveys had been completed. Patients can be referred to SDEC treatment through different routes, including: Some of the many types of SDEC treatment include: The ambitions from theNHS Long Term Plannote that all hospitals with a 24 hour ED (type 1) will: There are significant benefits associated with treating people through SDEC services, including: The SDEC programme produces a wide range of resources, and works with key stakeholders to support the implementation of SDEC across the NHS. 111 service advised me all the information I had given them about my symptoms etc. Report review titled Poor communication at reception as unsuitable, Thank you for providing feedback about your experience of the Dudley Urgent Care Centre. Clinical observations were not undertaken in a consistent manner. the service isn't performing as well as it should and we have told the service how it must improve. The emergency department (A&E) is busy and overstretched. People told us that they were happy with the care that they had received at the hospital. We have shared your kind comments with the team who will be pleased to learn of them. "We have strict infection prevention and control measures in place to keep our patients and staff safe and these apply equally to Mitie and all contractors moving around the hospital," a spokesperson said. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. NX West Midlands operates a bus from Dudley Cemetery to Russells Hall Hospital every 10 minutes. I'd also like to thank the cleaning staff lady who alerted a nurse for me when I couldn't reach the emergency button because my son was in a comfortable position where was just about able to breathe. Read about our approach to external linking. "The safety and wellbeing of employees and patients at the [hospital] trust is our top priority," a spokesperson said.
Broward Health Medical Center I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a The BBC is not responsible for the content of external sites. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. Patients presenting to the emergency department still did not always receive a robust assessment of their clinical presentation and condition during the triage process. The Action Heart Centre is now situated in South Block in Russells Hall Hospital. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. We saw and were told that staff were responsive and provided people with appropriate support. This is the major ED in the area and serves the population of Dudley and surrounding areas. Health Education England will join us in April 2023. All the best and take care. Staff were still not always using clinical judgement alongside NEWS scoring criteria. Staff we spoke with did not realise this. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. DY1 2HQ, Posted via
Russell Medical has been accredited by The Joint Commission since 1959. Our rating of well led was requires improvement overall. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. So many thanks to All the staff on A2, best wishes take care and stay safe. Share your experiences of UK health and care services, Default
The Trust also provides community services for adults (including sexual health) and End of Life Care. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. Staff were unable to describe what fit to sit meant or any criteria for this assessment. Russells Hall Hospital 3 years ago. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there.
Russells Hall Hospital - Wikipedia Your staff could not have been more professional or efficient. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Although we did see improvements around sepsis care and treatment we could not be assured that sepsis documentation and treatment was completed in line with best practice and the designated timeframes. We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Out NHS is amazing all staff were professional and amazing. Send your story ideas to: newsonline.westmidlands@bbc.co.uk, Ministry of Defence confirms what caused 'sonic boom' that shook the Midlands, Country music club returns to Stourbridge pub after 50 years, Special police stop and search powers to continue for another eight hours across Birmingham, Senior Labour MP says she contacted police over threat, New data reveals train commuters spend up to 2450 more a year than car-owning colleagues, Virtual Reality used to soothe anxious 15-year-old with curved spine before surgery, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged.
Russells Hall Hospital Jobs - 2023 | Indeed.com The service made sure staff were competent for their roles. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital.
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Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital.
DudleyGroupNHS If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. The trust has responded well to the Keogh review in 2013. We spoke with 22 members of staff of various roles and grades. The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. 17 October 2018. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east central Alabama since 1903. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. The service provided care and treatment based on national guidance and evidence of its effectiveness.
A&E/AEC | Care Opinion Some patients with suspected sepsis were not identified or managed appropriately. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. I phoned 111 and after a series of questions, they booked me an appointment at RH A&E. The services are multidisciplinary and include nursing staff and allied health professionals. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. These clinics provide patients with the opportunity to be reviewed by a senior doctor. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. I would recommend you, thankyou again. Staff cared for patients with compassion however, patient dignity was sometimes compromised. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. We were not assured that all patients allocated to wait on the corridor were safe. AEC is part of the Same Day Emergency Care (SDEC). In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. Patient Experience Team. [Very happy with 'Waiting time'], Report review titled My visit to A & E after an accident as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star.
We have shared your feedback with the lead nurses for A&E, AEC and Imaging for distribution to the teams concerned, who Im sure will be delighted to receive them.
UK Affiliated Hospitals We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. It is great to hear that you received excellent care and treatment in the Day Surgery Unit. It is great to hear that you received excellent care and treatment in the Emergency Department. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default
Your lovely comments have been shared with the AEC team who will be delighted to receive them. ADVERTISEMENT: Services or products are not endorsed by the Trust. Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. 3136/3139) Vikki Thompson, AMU (ext. For minor illnesses like a sore throat, hangover or grazed knee, self-care is the best choice. First amu then onto ward A2. Our rating of caring was good overall. I replied that I knew this.
Staff provided emotional support to patients to minimise their distress. Patients presenting to the emergency department did not always receive a robust assessment of their clinical presentation and condition during the triage process. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? A contravention notice was issued by the Health and Safety Executive (HSE), calling on Mitie to make improvements at Russells Hall Hospital in Dudley. The Russell Legacy Project allows us to grow services centered on the largest sector who are in need of healthcare services, those citizens 65 years and olde.. We are overwhelmed and thrilled to make this momentous announcement, Russell Medical President and CEO Jim Peace said in a news release. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. Bed & Breakfast []. Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. Almost 12% of people coming to A&E received no treatment, just advice. We were brought in by ambulance and seen by a doctor within around 10 minutes. Any other browser may experience partial or no support. Staff continued to be frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. What we found is summarised within the overall summary. Guest hospital is a satellite hospital which offers additional outpatient facilities. The numbers of reporting radiographers available could not meet the reporting demands of the service. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Corbett hospital provides day case treatment alongside a range of outpatient services which include radiology, pharmacy, gynaecology, physiotherapy, rehabilitation and a wheelchair supply and maintenance service. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. the service is performing badly and we've taken enforcement action against the provider of the service. We use this information to improve our site. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. Diamond also services this route every 20 minutes. There has been a delay in producing this report as we were waiting for additional information from the trust on infection control. Exceptional healthcare awaits you at Russell Medical, located in Alexander City, Alabama close to the pristine waters of beautiful Lake Martin. We found that the number of infections had reduced since November 2011, with lower than expected numbers per month. There were areas of poor practice where the trust needs to make improvements. It is great to hear that you received excellent care and treatment from the staff who attended to you during what must have been an anxious time for you. I started this pregnancy feeling forgotten and ignored and left yesterday feeling supported and cared for. We always aim to offer the highest standards of patient experience and care, so it is great to hear that your daughters experience reflects this. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published financial benefits and cost savings for hospitals, and often for patients too. Let us know if this is OK. Well use a cookie to save your choice. It is great to hear that you received excellent care and treatment in the Emergency Department. Thank you so much to everyone that day. Only a small proportion relates to the emergency department itself.
Ratings and reviews - Russells Hall Hospital - NHS When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. The BBC is not responsible for the content of external sites. All the best and take care. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been.
In fact, we're the only hospital in Broward Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Patient Experience Team. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Staff assessed and monitored patients regularly to see if they were in pain. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. All the best with your pregnancy and take care. They said the symptoms indicated COVID. A fantastic level of care was provided for my daughter while here. Risks within the emergency department were not always identified and escalated appropriately. The complaints were analysed to look at trends, for changes to be implemented. The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more. 18 April 2018. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. Departments did not always have effective systems for identifying risks. We saw a trust that was a considerable way along its improvement journey and saw many areas of strong development.
15 March 2011, In Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. There are regular AMU follow up clinics (Hot Clinics) done by acute medicine registrars to follow up if you need a further urgent review after discharge. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Patients were not wearing allergy wristbands, allergies were not easily identified unless records were consulted or reviewed. Bus operators. In AMU, you will also be reviewed by therapy services if necessary. Every member of staff I encountered was friendly professional and put me at ease. Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Mill House Coffee is []. The diagnostics service was not up to date with the most recent ionising radiation regulations. Our rating of services stayed the same. would be relayed to the hospital and to just tell the staff when I got there I had been referred by them.