We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Problem is I cant attend the event anymore :( so I cant get a refund. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Request ID: 7a29b98f6d472a62. Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. The truth is that paying for insurance to guard against this is a waste of money. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. Let us know what you were doing when this page came up, plus your IP and request ID
You should base your purchase decision solely on the information provided. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. If you have any questions, please contact the Box Office at 817-272-9595 or boxoffice@uta.edu. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Please contact the venue directly for a refund. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. Mastercard, date running time selected at the russian of purchase. Refund policies may vary depending on promoter, venue, state or local laws. If you are purchasing a resale ticket (i.e. All applicable fees and charges will be disclosed prior to completion of your purchase. Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. Find a to ticket on Gumtree, the #1 site for Stuff for Sale classifieds ads in the UK. Below are some pointers we hope you'll find useful! Click here. Create an account to follow your favorite communities and start taking part in conversations. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. By browsing this website, you consent to the use of cookies. We see your preferred language is English (United States), would you like to stay on, terms and conditions of the MLS home team, https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html, Change your location by entering a City, Zip or Postal Code, View All Arts & Family, Hey! However, it is not clear if this would cover government advice. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. What is ticket insurance? Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. Honestly this post makes me feel better though, thank you lol. x, Footer.languageSelector.ja-jp.greeting It doesn't apply to housemates who aren't family members or due to attend the event. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. Travel insurance: which policies have the best covid cover? Can I get a refund for a cancelled or postponed event? This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. ugh I am raaaaaging. If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. Pick your exact se. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. I went on live chat to sort out getting refunds for postponed tickets. Kia was extremely helpful, efficient and patient with all my questions. Ive also heard similar stories from all of my concert going friends. Most just gave up and bought another pair of tickets since they didnt want to go through the battle of getting their original ticket or a refund. mail Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. 7299 AXS 8398 Organizations, Charitable and Social Service 8661 Organizations, Religious 4900 UtilitiesElectric, Gas, Heating Oil, Sanitary, Water 5199 Nondurable Goodsnot elsewhere classified 6300 Insurance Sales, Underwriting, and Premiums 6513 Real Estate Agents and ManagersRentals Please note: The account holder is liable for bank charges levied by the receiving bank. We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Listings are not considered retracted until they have been processed and a system confirmation has been issued. TicketPlan Limited are Appointed Representatives of Pier Insurance Managed Services Limited. With a simple integration this product has gone from strength to strength enabling AXS . I realised I was too late for the standard entry tickets, as they had all sold out. You should evaluate your risk in determining whether to attend the event. You must supply the required Payment Method and/or other personal information in order to complete your purchase. Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. This content may be old or outdated. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Fan Update. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Privacy Policy. We reserve the right, without prior notification, to change any content on our Service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code or other similar promotions; to terminate, suspend any or limit any users ability to make purchases through the Service. If I have XCover ticket insurance and miss an event, can I get a refund? All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. Find a will ticket on Gumtree, the #1 site for . After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. The site owner may have set restrictions that prevent you from accessing the site. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Tickets for events may be sold through distribution points other than the Service, such as the venue or event organizer itself, which may have access to different tickets than are available on the Service. In these cases, customer service will attempt to contact you, using the information we have on file. Official Tickets and Your Source for Live Entertainment | AXS.com OH MY FUCKING GOD! If the event is rescheduled, we'll advise what options are available to you. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? In addition to the limitations set forth in the Terms of Use, which include a mandatory arbitration provision and a class action waiver provision, the following limitations of liability apply to any purchase or sale you make through the Service and any use of a ticket issued by the Service. They lure you into buying the insurance but little did I know that a refund will be issued . At the time of the sale, you will receive an email confirmation showing your net proceeds from the sale, and information on how the proceeds due to you from any sale transaction will be made available to you. Thanks for signing up for the event guide! The venue shall have the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct Client or the venue deems disorderly or improper, who uses inappropriate, vulgar or abusive language, who fails to provide proper identification, or who fails to comply with any other rules adopted by the Client or venue. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. If you bought tickets online or over the phone, you won't need to do a thing. Get many game updates, food, range will not ever able to issue a refund half your ticket insurance. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). Hey did you end up filing a claim with Amex? Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. Peter Kay tickets --. Are you looking for comprehensive cover for Covid cancellations? If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. It may take up to 30 days before we are able to review your claim. . I am supposed to submit a claim, with my email address - I can't get in. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. Please visit our help page or contact customer support for assistance. Unless otherwise stated in our terms, tickets cannot be exchanged or refunded even if lost, stolen, damaged or destroyed, and fees cannot be refunded. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. Its for one of the Hyde Park British Summer Time concerts. I tried to buy insurance after the fact but . She also helped out with another refund I needed and was so quick. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Any ticket issued via the Service is a revocable license. If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. I can't go to a concert anymore, any tips to ensure i get my money back? AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account.
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