Full-time. 6 sanitizer is available 200-300ppm Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. You can strengthen this answer by talking about how you handle a setback. I can see where you're headed! 13 temp long isnt falsified, 5 Know Your Worth. Edge Reading, Writing . Lead and motivate a team of associates to ensure that all customer orders are prepared accurately, quickly, and with the highest quality standards, Ensure that all food safety protocols are followed in accordance with company policies and local health regulations, Monitor and maintain inventory levels, ensuring that all products are stored properly and rotated according to established guidelines, Train new employees on proper procedures for preparing food, operating equipment, and providing excellent customer service, Maintain a clean and organized work environment, including floors, counters, shelves, and storage areas, Assist customers with their orders, answering questions about menu items and making recommendations as needed, Handle cash transactions accurately and efficiently, balancing the register at the end of each shift, Resolve customer complaints or concerns in a professional manner, Monitor employee performance and provide feedback and coaching when necessary, Prepare daily reports and submit them to management, Develop and implement strategies to increase sales and profitability, Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities. Associate discounts for many brands ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. Job Details. When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. Medium: 3 sides 3 entrees, serves 18-22 Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. They want to know they can trust their employees to do the right thing. I do not have training in these areas; however, I am more than willing to take this training and become certified before my first shift. "I have researched Panda Express and read a lot about your company culture and customer service philosophy. They also offer competitive wages.". Prefer some Operations experience, Food Safety: "When I worked at Company ABC, I was responsible for balancing approximately 10K in cash every day. be all in for highest engagement and excute now! Module 1 Panda Express PIC Test. raphaelamadeus. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". Monterey Park, CA. Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) It is the largest Asian restaurant chain in the United States, with over 2,000 locations. Panda Express Shift Leader Knowledge Study. This can include ordering food and supplies, tracking the amount of food and supplies the restaurant has and making sure the restaurant has enough food and supplies to operate. You will gain hands on experience in cooking and preparing Panda favorites for our guests. 5.delete inactive codes Our date tracking prior to 2019 was not accurately kept. We do not claim our questions will be asked in any interview you may have. If you have facial hair be sure to trim it. Created by. The purpose of this page is to help you prepare for your job interview. 95 terms. When answering, make sure to mention how much experience you have working with money and emphasize any relevant skills or certifications you may have. Overtime may be required during peak business hours. Expert solutions. Module 1 Panda Express PIC Test. Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. Estimated $24.8K - $31.4K a year. I have been working at Panda Express for five years now, and I love being able to work alongside such friendly people. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Click the links below to learn more about E-Verify. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. (12) I need that cash! Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. I'd like to work for an organization that takes quality and service as seriously as you do. Upgrade to remove ads. If possible, keep your reply related to the career path for which you are interviewing. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. High performance teams are becoming increasingly important in the restaurant industry. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. Morning Shift - Kitchen Help (2036) However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. izzy_garza. Panda Express Shift Leader employees need the following skills in order to be successful: Scheduling: Scheduling is the ability to plan and organize shifts for employees. "It depends on the situation. If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. You will gain valuable skills managing store operations and leading the team during the shift. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. Share a Situation that had a positive outcome. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. You've confirmed that you can be counted on to arrive on schedule. 62 Panda Express Shift Lead jobs available on Indeed.com. By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. "Our company had a contest . (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. I was sick just 2, and a note from my Doctor accompanied those. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. Apply for A Shift Leader jobs that are part time, remote, internships, junior and senior level. I've learned to compartmentalize a situation into smaller parts to cope with situations. 7.keep safe closed As a Shift Lead for our team, you will have the opportunity to embrace a central role . Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Have you ever had to take on a task or a role that you felt was over your experience level? 2 Employees How would you describe your ideal candidate for this position? You can also share how training helps others succeed by sharpening existing skills, providing new skills, or enabling them to utilize new tools or strategies. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. ", "I have been a part of individual terminations and group lay-offs throughout my career. Will it help you hone specific skills or provide expertise in new areas? Flashcards. Shift leaders also help train new employees, manage inventory, and ensure that the restaurant is clean and safe. ", "I cannot recall the exact number, but I think it was around three days total. This meant that I needed to multitask between taking orders, delivering food and checking on customers. Learn. Great Compensation Package and Bonus Opportunity (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. The Language of Composition: Reading, Writing, Rhetoric 2nd Edition Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. The interviewer would like to know what attracts you to a role with Panda Express. It also allows you to see how they present themselves in front of others. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . I knew the basics but was certainly not trained on the specifics of the role. This research is also helpful because many companies will post their new openings using their social media platforms. This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. To bring our 2020 vision alive & in action. Consider improving your answer by talking about any steps you'd take before calling HR. 3. integrity You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. While performing duties, counter areas are often hot with steam from steam table and food vapors. Pleasant, IN. The culture fascinates me, and there is so much to learn. I was raised to trust my initial response so, I do just that! Perhaps say you would like a career in restaurant management. Talk to the interviewer about a time when you have dealt with this type of situation. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. I like to mentor others and am a good example to new employees. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. I am looking forward to apply these skills and my . I am highly trained in hospitality and am a very attentive individual. On a scale of 1-10, how skilled are you in communication? Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Shift Supervisor salaries with median pay of $40,869,Crew Member salaries with median pay of $34,217,Shift Manager salaries with median pay of $38,463,Team Member salaries with median pay of $36,121. Keep your answer simple. Talk to the interviewer about your attendance. All absences were excused and with notice. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. ", "Stress is part of any demanding job, and I have learned to embrace it. Local/municipal requirements, such as Food Handler certification, acquired at applicants own expense. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". Luckily the restaurant next door had it and I was able to get it for the customer. PIC of store is actual title Assistant/General Manager. - Is there any reason why you would not hire me? What Does an Automotive Service Manager Do? ", "I am a team player with very few limitations to my schedule. The highlight for the interviewer the primary factors that made your leadership style a success. 44. What about this position is the most important? As a shift leader, it is essential to understand how to create and maintain high performing teams that can work together efficiently and effectively. How would you deal with a difficult customer? Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. 4.no sharing keys or codes ", "I like the culture Panda Express offers. I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. Panda Express restaurants were traditionally located in shopping mall food courts . Save my name, email, and website in this browser for the next time I comment. They are interested in learning about your personality and what motivates you. My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. It required a lot of patience, but it helped me to recognize my leadership potential. How did the purpose of the Interstate Commerce Commission compare with its performance in the early 1900s? As far as callouts, I called out one day due to an injury outside of work.". ", "My first reaction is to access the situation. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. I had already learned how to work well with others, so I just applied those same principles to leading a team.. When answering this question, it's important that you share a past example of your leadership experiences. While performing duties, counter areas are often hot with steam from steam table and food vapors. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Terms in this set (34) Pandas Mission. Dates shown above are approximate. When you state your weakness make sure you say what you are doing to overcome that weakness. "I know that you have a great social media presence and I do follow your Instagram account. If I face a setback in the workplace, I will often ask for help to recover the time, if a deadline is in front of me. 3.pic keys returned during turn over-transfer or termination Education and Experience: My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Share the role you play and your contribution as well as what you enjoy about it. A good leader takes the initiative, listens and communicates well with others. If you are a part of any organizations, sports teams or clubs, talk about your involvement. Heres another example: I worked at a fast-food chain in my last job. I don't have the experience when it comes to email communication, for example. Make sure to include the positive outcome. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. Demonstrate that you are confident and able to react swiftly when the need arises. Talk to the interviewer about any areas of training that you feel you may be lacking. Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. ", "I take public transit; however, I find it to be very reliable. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. "I have taken Food Safety Level I, II and III. Do you pause to evaluate what happened, make adjustments, and try again? This is an answer you can build on. The ideal candidate will have excellent communication and organizational skills, as well as the ability to work in a fast-paced environment. Match. ", "Yes, I use Facebook and Twitter regularly. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. It's been over 6 years since I've been in the industry.". amir_sykes7. Created by. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. Shift Leader (FT) - Panda Express - DFW Airport. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening.
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